Hours: 10am-6pm EST
Telephone 917-468-4439
Shipping Information
- Ground - $8.99 up to 4lbs
3 Day Select - $17.99 up to 4lbs
2nd Day Air - $24.99 up to 4lbs
Next Day Air - $34.99 up to 4lbs
Please allow appropriate time for your
products to arrive.
Most shipments are sent within 1-7 business days
of funds being available.Any order placed after 12pm EST may be viewed the following business day. All shipping methods are per business day. Weekends and holiday's are not included. The day the order shipped does not count as a shipping day. Shipping day's start from the 1st business day after the order is shipped with the exception of Next Day Saturday Special.
Shipments to HI & AK can only ship via 2nd day air or next day air. Additional shipping charges apply to all of these orders.
We welcome all corporate, Government and dealer
inquiries. Please e-mail diva1@birdtoycloseouts.com
Warranty/Return Information
- Orders may be returned up to 10 calander day's from the day of shipment to you providing it has not been used or played with.
Within 10 days on nonspecial items only. (shipping charges & 15% restocking fee applied to all returns).
- All Items on "Special" are Final sales. They are non-returnable.
- All items are subject to a 15% restocking fee
upon inspection.
- For all returns, please call 917-468-4439 for an RMA
number between the hours of 10am - 6pm EST.
- Returned merchandise must be shipped in
original packaging and be in saleable condition,This means "NEW" as we sent it. Once it is used it CANNOT be returned for any reason.
- Customer is responsible for shipping charges
on returns.
-
Payment Information
- Payments accepted in US funds by
MC/Visa/American Express/Discover/paypal .
- Credit Card orders require name, address,
phone number, expiration date.
- NYS residents, we will add 8.375% sales tax to
your order.
We cannot be held
responsible for any pictorial or typographical errors. We have the right
to refuse any order.
Yahoo! Store Customers
Frequently Asked Questions
How secure is my transaction?
All online transactions at Yahoo! Stores are
handled with industry-standard SSL encryption.
When you enter your credit card number into the order form, it is transmitted
across the Internet in an encrypted (scrambled) form, then decoded when it gets
to us.
For added security, we also encrypt the credit card number when it is stored on
disk, and when we forward it to the merchant.
If you are not the kind of person who worries about being hit by lightning as
you're crossing the street, you probably don't have to worry that your credit
card number will be intercepted on the way to a secure Web site.
How can I buy something in a
store?
Buying from a Yahoo! Store is easy and secure.
You don't have to fill out a registration form or download software to shop
here. And when you place an order, you can feel confident that your credit card
information is protected by our secure server.
This button adds the item to your shopping
basket. Putting something in your shopping basket does not commit you to
buying it. After you put something in your shopping basket, you can choose to
place the order immediately, or continue shopping.
You can put as many items as you want in your
shopping basket. When you're finished and want to place the order, you can get
back to your shopping basket by clicking on the Show Order button.
Are you having trouble
making an order?
If you click on the Order button and get no
response, it is probably because you can't connect securely to our server.
As a test, try going to
https://www.microsoft.com. If you can't connect securely to Microsoft either,
then
- You have a very, very old browser, in which
case you should upgrade.
- Or you are behind a corporate firewall that
won't allow secure connections. Ask your network administrator to fix it, or
order from home.
Is Yahoo! responsible for
delivering my purchase?
No, Yahoo! hosts the store site and does not own
the store. All transactions are the sole responsibility of the merchant and
every store makes its own delivery arrangement as indicated on its site.
Your IP Address
We use your IP address to help diagnose problems with our server, and to
administer our Web site. Your IP address and cookies are not linked to your
personally identifiable information. Your IP address is used to help
identify you and your shopping cart.
Our site uses cookies to keep track of your
shopping cart. The cookies that we use are provided by Yahoo! to keep track of
your items in your shopping cart.
Registration Form
Our site's registration form requires users to give us unique identifiers and
financial information (like their credit card numbers). Financial information
that is collected is used to bill the user for products and services
Order Form
Our site uses an order form for customers to request information, products, and
services. We collect visitor's contact information (like their email address).
Contact information from the order form is used to send orders to our customers.
The customer's contact information is used to get in touch with the visitor when
necessary. (i.e. if problems arise) Users may opt-out of receiving future
mailings; see the choice/opt-out section below.
Your Personal Information
We will not share, sell, or even use your personal information.
Contests
From time to time we run contests on our site in which we ask visitors for
contact information (like their email address) We use this contact information
to notify winners and to notify you of any promotional specials. Users may
opt-out of receiving future mailings; see the choice/opt-out section below.
